About Cookies
When you visit our website (the "Website"), a small text file called a 'cookie' is downloaded to your device to enhance our Website and improve your browsing experience. A cookie is used to store small amounts of information. This Cookie Policy sets out the details of the cookies we may use when you visit our site and also provides information on how you can manage them. You can update your consent at any time. Please take your time to read this Cookie Notice carefully alongside our Privacy Notice and the Terms of Use of our Website.
Most cookies are 'session' cookies which only exist for the duration of your session on our site, for example to pre-load your details into contact forms. Some cookies are 'persistent' cookies which are retained on your device until you either erase them or your browser erases them when the cookie reaches its expiration date. The data is collected and controlled by our UAE entity, the data collected on our Website is governed the Federal Decree Law No. 45 of 2021 regarding the Protection of Personal Data ("PDP Law"). The PDP Law requires us to set such collection methods to collect the bare minimum, necessary cookies in order to operate the Website. We do not use cookies to "see" other data on your computer or determine your email address.
The types of cookies we drop, and the information collected using them include:
Essential Cookies
We use essential cookies to operate the core functions of our Website, so that you may visit and move around it, and use its features. As these cookies are essential for our Website to work, they cannot be disabled at our end, but you may be able to block these cookies yourself on your device/browser by adjusting your cookie settings. However, without these cookies, our Website is unlikely to work as you would expect.
Where we process 'personal data' using these essential cookies, we do so on the basis of our legitimate interests to provide a website for visitors to use and to promote our business further to our Privacy Policy linked above.
Analytics Cookies (Google Analytics)
Analytics cookies are used by us for statistical analysis purposes. This helps us to understand how visitors use and move around our Website, which inform us of improvements and adaptions to our Website to best meet our visitors' needs by, for example, making the most popular features the easiest to find and access, or ensuring that our Website works properly on the devices and technologies that our visitors use.
These cookies work by using a distinctive sequence of characters from which your browser or device can be identified ('unique ID'), which, for example, can be used by us to recognise the date and time of your visit(s) to our site. Our analytics cookies may also collect information about your browser type and settings, device type and settings, operating system and mobile network. This information is used to distinguish you from other visitors to our site, but it cannot be used to identify you as a named individual.
Advertising and Social Media Cookies (Meta Pixel and Google Ads Pixel)
We also use advertising cookies and tracking technologies provided by Meta (Facebook) and Google Ads to understand the effectiveness of our advertising campaigns and to present more relevant content to our Website visitors. These cookies (known as "pixels") track actions you take on our Website — such as page views, form submissions, and other interactions — and send that information in anonymised form to Meta's and Google's advertising platforms.
This enables us to measure and improve the performance of our advertising campaigns, build audiences for retargeting (for example, showing ads to visitors who have previously interacted with our Website), optimise ad delivery so that our ads are shown to individuals more likely to be interested in our products or services; and analyse aggregated audience trends to improve our marketing strategy. These cookies only record your interactions with our Website and the corresponding Meta and Google advertising accounts.
We will only set the analytics and advertising cookies where you have provided your consent by choosing to 'Allow all cookies' or adjusting your cookie preferences accordingly. You may withdraw your consent at any time through your cookie settings. Where we process your personal information using these cookies, we do so based on your consent and in accordance with our Privacy Policy linked above. Rejecting these cookies will prevent us from collecting the data described above to improve our site for you and other visitors. However, the performance and functionality of our Website will not be affected.
Our third party partners who place cookies on our Website on our behalf will only apply those cookies or process any of your data in accordance with the purposes described in the Privacy Policy and this Cookie Policy.
Managing Your Cookies
You can review and change your cookie preferences at any time using the button below, or via the "Cookie Settings" link in our footer. You can also control cookies through your browser settings, though disabling strictly necessary cookies may affect site functionality.